The New York State Department of Health AIDS Institute has worked for more than ten years with HIV providers to help them build capacity for quality improvement. The HIVQUAL Workbook captures the combined expertise and accomplishments of participating HIV programs around New York State and the nation, and the knowledge of HIVQUAL consultants who guide providers through the challenges and the key tasks related to improving the quality of HIV care.

The HIVQUAL Workbook is a step-by-step, self-learning guide intended to give HIV providers a clear road map for making quality improvement a reality in ambulatory care settings. Materials provided are adaptable to facilities whether or not they participate in HIVQUAL and are applicable to all HIV programs, regardless of caseload, geographic location or service delivery model used.
 
The HIVQUAL Workbook is based and structured on the HIVQUAL Model, including the necessary steps to plan, build and sustain an HIV-specific quality infrastructure, and how to implement a quality initiative to improve one aspect of HIV care.