This NQC Quality Academy Tutorial focuses on the leaders in your organization. Specifically, it focuses on the skill set of your agency and outlines the capabilities and skills that leaders committed to quality need to have in order to achieve quality improvement success. The module focuses on how your organization can build and sustain the needed skills over time. Finally, it explains how to assess how well your organization is doing today and how to start thinking of ways that it might do better in the future.
You will learn about…
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Leading a Quality Effort | (1.08MB) |
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Leading a Quality Effort | (0.56MB) |